Integrated Logistics Support Officer Full Time

Location: Ottawa 1 Chrysalis, Canada

Thales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are controlled by our Traffic Management Systems. Together We deployed the first-ever nationwide ticketing system which processes over 50 million ticketing transactions in 100 cities daily.

For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada’s best place to live 2017 by Maclean’s, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

This is a full-time hybrid role in Ottawa, ON Canada.

Position Summary

The Supportability and Reliability Analyst will conduct, contribute and assist in the preparation and delivery of various Supportability Engineering and Product Support Analyses, plans and reports with the objective of improving the support system of an equipment and / or a system and optimizing the maintainability, availability and the life cycle cost. 

Key Areas of Responsibility

 
•    Review vendor documentation and identify maintenance and support requirements.
•    Collect, organize and expedite the necessary technical data to conduct Product and Logistics Support Analysis (LSA) activities such as Functional Analysis; Failures Modes, Effects and Criticality Analysis; Reliability Centered Maintenance Analysis; Level of Repair Analysis; Maintenance Task Analysis and Sparing Analysis.
•    Determine required spares and spares quantities to support equipment by reviewing technical publications and usage data as well as interacting with Thales engineering, procurement and service delivery personnel, Technical Authorities or ship staff.
•    Review Maintenance Plans, Preventive or Corrective Maintenance Schedules, and Instructions and Performance Test and operational data to propose amendments to eliminate or control equipment failures or to improve maintainability, increase ship availability or reduce life cycle costs.
•    Develop Maintenance Plans, Preventive or Corrective Maintenance Schedules, and Instructions and Performance Tests as well as Spare Parts List and accompanying Provisioning Technical Data for any new equipment or modification to existing ship systems.
•    Identify the maintenance or spares required to support Short Work Periods or Docking work Periods.
•    Manage the data within Logistics Support Analysis Record (LSAR). 
•    Conduct Lifecycle Cost Analysis and report Thru Life Costs.
•    Assist in the preparation and execution of various Supportability plans or B2B processes.
•    Support Engineering personnel with the development of Engineering Change proposals.
•    Review elements of the technical data package to ensure that the technical data reflects the latest system/equipment configuration of the ships, is complete, accurate and consistent across the support solution.
•    Prepare Statements of Work to procure supportability services and perform the role of Technical Authority in the delivery of the services. 

Basic Qualifications
 

8.1 SER – Prepare and Deliver Customer Service

•    An Engineering degree or Technologist diploma in mechanical, electrical, electronic, industrial, reliability or naval engineering. 
•    Five years or more experience conducting Logistics Support Analysis in maintenance and supply support of complex systems or equipment.

Preferred Qualifications

•    Previous experience working with Logistics Support Analysis application software such as OmegaPS, Reliasoft RAM, Eagle ELT, SLIC2B, PTC Windchill Risk and Reliability, and/or Analyzer.
•    Background in naval systems and equipment is desirable. 
•    Experience supporting an operational military asset.
•    Experience developing Integrated Logistics Support Plans, Processes or Procedures.
•    Experience identifying and addressing Logistics Support Analysis deficiencies in Technical Publications.  
•    Above average Microsoft Windows application experience, communications and interpersonal skills are required for this position.
•    Language: English (Essential), French (Desirable)

Physical Demands

•    Predominantly office work but may be required to work in dockyards and onboard Naval ships

Regulatory Compliance Requirements: 

 •    Requires direct or indirect access to hardware, software, technology or technical data controlled under the Canadian Export Control List, the ITAR or the EAR
•    Requires a positive Controlled Goods assessment as you will have direct  access to hardware, software, technology or technical data controlled under the Canadian Controlled Goods Program
•    Required to obtain and maintain a Security Clearance at the NATO Secret Level

Special Position Requirements

•    Schedule: 40 hours per week
•    Physical Environment: Hybrid position – which is a mix of working from home and onsite (in office, at customer site or on board ships alongside in harbor) 
•    Travel: Occasional domestic travel maybe required in support of the ships
 

What We Offer
 

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: 

Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
Company paid holidays, vacation days, and paid sick leave. 
Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
Employee Discounts on home, auto, and gym membership.

Why Join Us?
 

Say HI and learn more about working at Thales click here.

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Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian Enhanced Reliability security clearance.