Store Manager (Whistler, BC, Canada) Whistler Blackcomb

As a leading mountain resort operator with over 40 resorts in sixteen states and four countries. We exist to create an Experience of a Lifetime for our employees, so they can, in turn, provide and Experience of a Lifetime for our guests. We are looking for leaders, innovators, creators, and ambitious professionals to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Many of our Corporate function teams can now live and work in any of the states in which Vail Resorts currently operates* – enabling flexible remote work alongside a commitment to building and maintaining strong culture both in person and virtually. If you’re ready to pursue your fullest potential, we want to get to know you. Find your purpose with us at www.vailresortscareers.com. 

Job Specifications: 

• Expected Pay Range: $60,000- $80,000 + annual bonus
• Shift & Schedule Availability: Full Time / Year Round
• Outlets: G1 Rentals, Essentially Blackcomb Retail & Rental, Blackcomb Daylodge Retail & Rental, Can-Ski Blackcomb, Whistler Village Clearance Centre.
• Skill Level: Advanced 

Job Responsibilities:

• Oversee store operations and performance maintaining up to date knowledge of products and trends to forecast future performance and store needs 

• Monitor inventory and cash handling to ensure compliance and minimize shrink  

• Maintain administrative responsibilities including staffing, budget, paperwork, and reporting 

• Review and document employee performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary 

• Partner with leadership to gather feedback and input on store performance, training, and continuous improvement opportunities. 

• Ensure excellent customer service through timely response to customer questions, suggestions, complaints, and recognition by management 

• Other duties as assigned, including specialty areas like merchandising and rentals 

Job Requirements:

• High School Diploma or GED Equivalent; Bachelor’s Degree in a business-related field preferred 

• 3+ years of retail supervisor experience; ski industry preferred.  

• Strong computer literacy including Microsoft applications preferred    

• Ability to work a flexible schedule including nights, holidays, and weekends 

• Must be able to communicate fluently in English  

The expected Total Compensation for this role is $60,000- $80,000 + annual bonus.  Individual compensation decisions are based on a variety of factors.
 

The perks include a free ski pass, and a set of benefits including… 

• Medical, Dental, Vision insurance, and a 401(k) retirement plan  
• Hourly employees are generally eligible for accrued Paid Time Off (PTO) and Sick Time.  Salaried employees are generally eligible for Flexible Time Off (FTO) 
• Paid Parental Leave for eligible mothers and fathers  
• Healthcare & Dependent Care Flexible Spending Accounts  
• Life, AD&D, and disability insurance 

Reach Your Peak at Vail Resorts.  At Vail Resorts, our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.  
 

*Remote work is currently permitted from British Columbia and the 16 U.S. states in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming. Please note that the ability to work remotely, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work at any time in its sole discretion.   

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  497106
Reference Date: 08/04/2023 
Job Code Function: Store Operations